Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using ServiceTeam's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Provided

ServiceTeam provides printing and technical support services including but not limited to:

• Printer setup and installation
• Scanner troubleshooting
• Flex and poster printing
• Business card printing
• On-site and remote technical support

3. Service Warranties

All services provided by ServiceTeam come with a 30-day warranty. If the same issue recurs within 30 days of service completion, we will address it at no additional charge, provided:

• The issue is directly related to the work performed
• No unauthorized modifications were made to the equipment
• The equipment was used in accordance with manufacturer specifications

4. Payment Terms

Payment is due upon completion of services unless otherwise arranged. We accept cash, credit/debit cards, bank transfers, and digital payment methods. For large projects, payment plans may be available upon request.

5. Cancellation Policy

Appointments may be cancelled or rescheduled with at least 24 hours notice. Cancellations with less than 24 hours notice may be subject to a cancellation fee. Emergency service cancellations will be handled on a case-by-case basis.

6. Limitation of Liability

ServiceTeam shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. Our liability is limited to the cost of the service provided.

7. Client Responsibilities

Clients are responsible for:

• Providing accurate information about their equipment and issues
• Ensuring safe access to equipment and premises
• Backing up data before service, if applicable
• Following instructions provided by our technicians

8. Intellectual Property

All content, designs, and materials created by ServiceTeam remain our property unless otherwise agreed in writing. Clients retain rights to their own data and files.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

10. Modifications to Terms

ServiceTeam reserves the right to modify these terms at any time. We will notify clients of any significant changes. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Email: support@serviceteam.online
• Phone: +1 (234) 567-8900